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Safe Ride Info

Safe Ride is getting an upgrade!

Beginning Monday, Aug. 14 riders will notice small changes to the way the Safe Ride service interface looks.

Follow these steps the first time you request a Safe Ride:

  1. 1. Click “Safe Ride”
  2. 2. Click “Continue with University Login”
  3. 3. Select “University of Maryland – Baltimore”
  4. 4. Enter your UMID and password, then approve your log-in using Duo Authentication
  5. 5. Enter your first name, last name, and mobile phone number. Click “Submit”
  6. 6. Check the box to agree to the privacy policy
  7. 7. Select “University of Maryland – Baltimore”
  8. 8. Click “allow” to use your location
  9. 9. At the top of the screen, click the “Custom Pickup” text box. Enter your pick-up location that is within the Safe Ride boundary. You can also move the map on the screen until the pin with the “A” in the blue circle is at your pick-up location
  10. 10. Click “Select Pickup” at the bottom of the screen
  11. 11. At the top of the screen, click the “Custom Drop-off” text box. Enter your drop off location that is within the Safe Ride boundary. You can also move the map on the screen until the pin with the “B” in the blue circle is at your pick-up location
  12. 12. Click “Select Drop-off” at the bottom of the screen
  13. 13. Select the number of passengers who will need a Safe Ride. Click “Next.” Please note, wheelchair access and bicycle pick-up is not available at this time.
  14. 14. Check that the details are right and then click “Confirm ride”
Once you confirm your ride, the system will say “pending” while your ride is sent to the driver for confirmation. Please be patient – others may be waiting ahead of you, especially when there is inclement weather and during class changes. Once the driver confirms your ride, you will receive your scheduled pick-up time. Please be ready when your Safe Ride driver arrives to prevent delays for other riders.